Ann Lundy is the Chief Operating Officer at Access Community Health Network (ACCESS), one of the nation's largest federally-qualified health networks. In this position, Ann is responsible for the clinical operations of ACCESS' 36 Joint Commission-accredited community health centers located in the Chicago area's most underserved communities.
A nurse by background, Ann has more than 25 years of experience in leading, designing, and implementing operational policies and procedures that support business for Medicaid and Medicare managed care programs. With extensive experience in the insurance industry with both Blue Cross Blue Shield and United Healthcare, Ann has nationally led the development, implementation and outcome measurement of clinical utilization management, case management, population health, and disease management programs for Medicaid populations.
Ann’s extensive managed care experience was a valuable asset to ACCESS when she served as the Executive Director of HealthCura, ACCESS’ Illinois Medicaid Accountable Care Entity (ACE) in 2015. When the Illinois Medicaid ACE program transitioned to managed care, Ann worked directly with Blue Cross Blue Shield Illinois (BCBSIL) to ensure a smooth transition and continuity of care for ACCESS patients, and helped lay the foundation for ACCESS’ care coordination model today.
For nearly 10 years, Ann also was the National Senior Director of Clinical Operations for United Healthcare, where she was responsible for all clinical operations for community and state business, which included 25 health plans covering more than 4 million Medicaid member lives across the nation. These health plans covered TANF, CHIP, ABD, LTSS and D-SNP.
A Registered Nurse for 25 years, Ann has prior operational experience managing a nurse oncology unit for more than a decade in Indianapolis, where she also honed other skills in clinical program design and delivery, including clinical program processes and outcomes, systems and infrastructure, program six sigma approach, quality and resource planning, new business planning and implementation, and delivery of clinical quality and affordability initiatives.
Ann has an Associate Degree in Nursing from the University of Indianapolis and holds a Bachelors of Nursing degree from Indiana University and earned her Master’s in Business Administration from Rockhurst University in 2003.
She remains very active in her community serving on various civic boards after having recently completed an elected three-year term on the Christ the King Catholic School Board in Indianapolis.